Posts tagged “Operations”
Practical guides for home-service owners: answering every call, booking more jobs, following up on quotes, getting paid faster and earning more reviews.
Guides
Customer Financing for Contractors: Fees, Rules and Math
How customer financing works for HVAC, plumbing, electrical and roofing shops: what lenders charge you, why 0% plans cost more, the federal rules on ads and contracts, and when a deposit plan is cheaper.
Guides
HVAC and Plumbing Dispatcher Job Description (Template)
A copy-and-paste service dispatcher job posting for small HVAC and plumbing shops, with a duties table, KPI formulas, BLS pay percentiles, pay-range …
Guides
Plumbing Truck Stock List: What a Plumber Should Carry
A categorized plumbing truck stock list for small service shops, with the lead-free rule for potable parts, drain equipment, a min/max example …
Guides
HVAC Truck Stock List: What to Carry and How to Restock
A categorized HVAC truck stock list for small service shops, with capacitor sizes, refrigerant and cylinder rules, a min/max worked example and …
Guides
How to Handle Customer Complaints as a Contractor
A step-by-step way for HVAC, plumbing, electrical and roofing shops to handle complaints: scripts, a complaint log, refund-or-redo rules and what the …
Guides
Plumber Job Description: Template, Duties and Pay (2026)
A ready-to-post plumber job description for small service companies, with duties, license levels, BLS pay percentiles, pay-range rules and interview questions.
Guides
HVAC Technician Job Description: Free Template (2026)
A copy-and-paste HVAC technician job posting for small shops, with duties, requirements, a levels table, BLS pay percentiles, pay-range laws and interview …
Guides
Workmanship Warranty Template for Contractors
Copyable workmanship warranty wording for HVAC, plumbing, electrical and roofing work, how long to offer, what to exclude, a claim process, and …
Guides
Contractor Payment Terms: Examples by Job Type
Which payment terms fit service calls, installs, reroofs and commercial work, how to build a progress payment schedule, wording you can paste, …
Guides
How to Reduce Callbacks in HVAC and Plumbing
How to measure your callback rate, the usual causes, a sheet for logging every return trip, and the fixes that work for …