Plans, AI minutes and credits

The launch offer

CrewRobin is free until your first 10 booked jobs. After that, choose a plan to keep going.

Plans

Every plan has every feature: the receptionist, quotes and invoices, the dispatch board, the price book and maintenance plans. Crew adds payroll. Paying yearly gets you two months free.

There's no contract and no setup fee, and your plan's price won't go up while you stay subscribed to it.

What credits pay for

Credits are what CrewRobin's phone and AI run on. Your plan's credits come back every month. They pay for:

• AI call minutes: time the AI spends on the phone for you.
• Your phone number, every 30 days, and your call minutes, billed by the second.
• Call transcripts and AI summaries after each recorded call.

As a rough guide, the monthly credits cover about 100 AI call minutes on Starter, 400 on Pro and 1,200 on Crew, less whatever you spend on your number, your own calls and summaries.

See your balance

• Your balance is always in the top bar, next to the lightning bolt. It turns orange when you're running low.
• For the full picture, click your profile picture (top right), choose Manage Subscription and click View Credit Usage. The Credit Usage page shows Available credits, split into Plan credits (reset monthly) and Purchased (roll over), plus Spend by feature (all time), Daily spend — last 30 days and Recent activity.

Buy more credits

1. Click your balance in the top bar, or Buy more credits on the Credit Usage page.
2. On Credit Packages, click Purchase on a package, or type an amount under Custom Credit Purchase and click Purchase Credits.

Credits you buy don't expire at the end of the month. Your plan's credits are used first.

Change or cancel your plan

On Manage Subscription, use Change Plan (or Choose a Plan if you don't have one yet), Manage Billing & Invoices for receipts, Change Payment Card, and Cancel Subscription.