Guides
Practical guides for home-service owners: answering every call, booking more jobs, following up on quotes, getting paid faster and earning more reviews.
Guides
How to Build a Plumbing Price Book (Flat Rate, Step by Step)
Work out what a billable hour really costs, price each task with the margin formula, start with the 30 jobs you do …
Guides
How Much to Charge for a Service Call: Trip Charges and Diagnostic Fees for HVAC and Plumbing
Typical trip charge and diagnostic fee ranges, a five-minute way to set your own, whether to credit it toward the repair, and …
Guides
Missed Call Text Back Message Templates for Contractors: 22 Ready-to-Send Texts
Twenty-two missed-call text-back messages you can copy today, sorted by time of day and trade, plus the timing and texting rules that …
Guides
How to Price HVAC Maintenance Plans: Build the Price From the Visit Up
Typical plan prices, a step-by-step way to build your own from the cost of one tune-up, how to set tiers and perks …
Guides
HVAC and Plumbing Call Booking Script: Word-for-Word Inbound Script, Objections and Emergency Questions
A complete inbound script your office can read from today, the answers to the four objections that lose bookings, and the questions …
Guides
Flat Rate vs Time and Materials Pricing for Contractors: Which to Use and How to Build a Flat Rate
How flat-rate and time-and-materials pricing differ, a step-by-step way to build a flat-rate price with a worked example, and the jobs where …
Guides
How to Handle After-Hours Calls for Plumbing and HVAC: Options, Costs, On-Call Pay and Pricing
Owner's cell, on-call rotation, answering service, AI receptionist or voicemail with text back: what each costs, what it misses, and how to …
Guides
Missed Call Statistics for Home Service Businesses: Every Number With Its Source, Sample and Definition
A sourced roundup of missed-call and answer-rate numbers for HVAC, plumbing and other home service businesses, with the fine print each one …
Guides
Good Better Best Pricing for HVAC and Plumbing Quotes: How to Build and Present Three Options
Why three options outsell one, how to build each tier so all three make money, sample option sets for AC, water heater …
Guides
How Much Deposit Should a Contractor Ask For? Typical Percentages and State Limits
Typical deposit percentages for service and install work, the state laws that cap them (California, Maryland, Massachusetts and more), and wording to …