Notes for a busier shop
Practical guides for home-service owners: answering every call, booking more jobs, following up on quotes, getting paid faster and earning more reviews.
Guides
How to Handle Customer Complaints as a Contractor
A step-by-step way for HVAC, plumbing, electrical and roofing shops to handle complaints: scripts, a complaint log, refund-or-redo rules and what the …
Guides
Plumber Job Description: Template, Duties and Pay (2026)
A ready-to-post plumber job description for small service companies, with duties, license levels, BLS pay percentiles, pay-range rules and interview questions.
Guides
HVAC Technician Job Description: Free Template (2026)
A copy-and-paste HVAC technician job posting for small shops, with duties, requirements, a levels table, BLS pay percentiles, pay-range laws and interview …
Guides
Roof Inspection Checklist for Roofers (With Report Template)
What to check on every roof, area by area, how to photograph it, the OSHA and code numbers that matter, and a …
Guides
How to Price Drain Cleaning (Flat-Rate Price List)
Build flat drain cleaning prices from your own cost per billable hour: a worked price list from sink to main line, equipment …
Guides
Mechanics Lien for Contractors: Basics and Deadlines
What a mechanics lien does, who needs a preliminary notice, how to file one, and the real recording, service and enforcement deadlines …
Guides
How to Collect Unpaid Invoices as a Contractor
A day-by-day escalation plan for customers who won't pay: reminder texts, a call script, a demand letter, when to file a lien …
Guides
How to Write a Contractor Proposal (With Template)
The difference between a proposal, an estimate and a bid, the nine sections of a proposal that gets signed, a template with …
Guides
Workmanship Warranty Template for Contractors
Copyable workmanship warranty wording for HVAC, plumbing, electrical and roofing work, how long to offer, what to exclude, a claim process, and …
Guides
Contractor Payment Terms: Examples by Job Type
Which payment terms fit service calls, installs, reroofs and commercial work, how to build a progress payment schedule, wording you can paste, …