The dispatch board and your technicians' day
Drag jobs between technicians and times, and give each tech their day on their phone.
Jobs has two more tabs: Dispatch and My day.
Dispatch
Each technician has a row. Day shows the day as a timeline, Week shows seven days side by side. Drag a job to another row or time to move it: the technician's calendar and the receptionist's open times move with it. Jobs without a time are listed under Unscheduled. Drag one onto the board to schedule it.
If the technician already has a job then, the move is refused. Hold Shift while dropping to double-book on purpose. After a move, click Text the customer the new time to let them know.
My day
Technicians open My day on their phone to see their jobs, with Call and Directions. On a job, On my way texts the customer that they're coming, Start job and Complete job keep the office up to date, and Take or add photos opens the camera.