ServiceTitan Pricing 2026: What's Public, What Isn't, and What to Ask For

ServiceTitan doesn't publish prices. Its pricing page lists three packages, Starter, Essentials and The Works, each with a Request Pricing button, and says pricing is per technician. Its annual report adds that fees are mainly charged per technician per month, new customers usually sign 12 to 36 month contracts that renew automatically, and onboarding is a paid service.

More on this topic: Field service software pricing and alternatives, every guide in one place.

Because ServiceTitan is a public company, its annual report (Form 10-K) says more about how it charges than its website does. This post puts the two together and is clear about what neither says. Per-technician figures you'll see on other sites are estimates, not ServiceTitan's numbers, so we don't repeat them.

Key takeaways

• No list prices: every package and every Pro add-on is "Request Pricing". There's no free trial on the pricing page, only demos.
• Fees are charged "primarily on a per technician per month basis", billed monthly in advance, according to the 10-K.
• New customers mostly sign annual or multi-year contracts of 12 to 36 months that renew automatically and are described as noncancelable.
• Onboarding and training are sold as professional services; the fee isn't disclosed. The AI Virtual Agent is billed by usage.

Disclosure: we make CrewRobin, which competes with the tools in this post. Every figure about ServiceTitan comes from the vendor's own public pages (or, where we say so, a dated third-party capture of them), read on 30 October 2026 and linked at the end. Where a price isn't published, we say so rather than guess.

How much does ServiceTitan cost?

Here is what is documented, and where:

What's in Starter, Essentials and The Works?

So memberships (maintenance agreements) and commission tracking are on The Works only, going by the pricing page.

What do ServiceTitan's Pro add-ons cost?

None are priced publicly. The pricing page lists eight Pro products on top of the packages:

• AI Virtual Agent (answers and books calls; usage-based, per the 10-K)
• Marketing Pro
• Contact Center Pro
• Pricebook Pro
• Fleet Pro
• Scheduling Pro
• Dispatch Pro
• Field Pro (formerly Sales Pro)

If you're comparing ServiceTitan with a tool that includes AI answering, ask for the Virtual Agent's rate and an estimate for your call volume.

Who is ServiceTitan priced for?

The 10-K counts about 10,800 "Active Customers" at January 31, 2026, defined as customers with over $10,000 of annualized billings, and says they make up over 97% of its annualized billings. That isn't a price, but it tells you the business is built around customers spending five figures a year. Its pricing page describes the product as fitting businesses "at any size"; with 2 to 5 trucks, compare carefully.

What should you ask for in a ServiceTitan quote?

• The price per technician per month, and who counts as a technician (office staff, apprentices, seasonal hires).
• Any minimum number of technicians.
• The contract length, what happens if you cut technicians mid-term, and the notice needed to stop auto-renewal.
• The onboarding or implementation fee, and what it covers (data migration, accounting setup, phones, training).
• Which Pro products you'd need, each one's price, and the AI Virtual Agent's usage rate.
• Card processing and financing rates.
• The total for year one and year two, in writing.

Then set that total against your margins: the job profit calculator shows what a software bill means per job.

How does ServiceTitan compare with tools that publish prices?

For a sense of scale, here is what published-price tools charge a 10-person team (monthly, no commitment):

These tools do less than ServiceTitan: none matches its payroll, commission, membership and call-center depth. CrewRobin, which we make, also has no native app, fleet GPS, accounting sync or financing. The fair test is whether you'll use what the extra depth costs. More in ServiceTitan alternatives for small shops and CrewRobin vs ServiceTitan.

Where to go from here

• Every vendor's published prices: field service software pricing in 2026.
• Our shortlist: best field service software for small HVAC and plumbing shops.
• What CrewRobin costs, with no sales call: CrewRobin's pricing.

Frequently asked questions

How much does ServiceTitan cost per technician?

ServiceTitan doesn't publish it. Its 10-K says fees are charged mainly per technician per month, so ask for that rate, any minimum and the onboarding fee.

Does ServiceTitan have a free trial?

Its pricing page offers demos and an interactive demo, not a free trial, as of 30 October 2026.

Can I pay for ServiceTitan month to month?

The 10-K says new customers mainly sign annual or multi-year contracts of 12 to 36 months; some Pro product and legacy customers are month to month. Ask what you'd be offered.

Can I cancel a ServiceTitan contract early?

The 10-K describes its subscription contracts as noncancelable and renewing automatically unless cancelled in advance. Read your contract's term and notice clauses before signing.

Is ServiceTitan's AI Virtual Agent extra?

Yes. It's a Pro product with no published price, and the 10-K says Virtual Agent revenue is consumption-based.

Is there an onboarding fee?

ServiceTitan reports onboarding and training as paid professional services but doesn't publish a fee. Ask for it in the quote.

Try it on your own phone line

If answering and booking calls is the main job, try the smaller tool before signing a longer contract. Set up your job types and hours, make a test call, and listen to how it handles a real problem. CrewRobin is free until your first 10 booked jobs, no card up front. Start free or see pricing.

Sources

Competitor details in this post were checked against these public pages on 30 October 2026. Products and prices change, so confirm with each vendor before you decide.

• ServiceTitan pricing
• ServiceTitan Form 10-K, fiscal year ended January 31, 2026 (SEC)